Frequently Asked Questions
Everything you need to know about our bamboo sleepwear and essentials.
What makes bamboo fabric better for babies?
Bamboo is incredibly soft, breathable, and hypoallergenic. It is moisture-wicking and helps regulate your baby's temperature, making it ideal for sensitive skin and preventing overheating.
How should I wash my Kyte Baby products?
To maintain the softness of the bamboo, we recommend cold washing on a gentle cycle with a mild detergent. For best results, hang or lay flat to dry to prevent pilling and shrinkage.
What is your return policy?
We offer returns on unwashed and unworn items with original tags attached within 30 days of purchase. Please note that clearance items marked as 'Final Sale' cannot be returned.
How long will it take for my order to ship?
Orders are typically processed within 1-3 business days. Once shipped, standard delivery within the United States usually takes 3-7 business days depending on your location.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping rates and delivery timelines are calculated at checkout based on the destination and weight of the package.
What does 'TOG' mean in your sleep bags?
TOG stands for Thermal Overall Grade. It is a unit of measurement for insulation. We offer 0.5 TOG for warm rooms, 1.0 TOG for year-round use, and 2.5 TOG for cooler environments.
